Patient Experience Technology Market Size, Share, and Trends 2025 to 2034

Patient Experience Technology Market (By Component: Hardware, Software/Platforms, Services; By Deployment Mode: Cloud-Based/SaaS Platforms, On-Premise, Hybrid Deployment; By End User: Hospitals, Ambulatory Surgical Centers, Clinics & Physician Practices, Rehabilitation Centers, Long-term Care Facilities/Nursing Homes, Home Healthcare Providers; By Technology Integration: AI & Chatbot-assisted Communication, IoT-enabled Patient Rooms/Smart Beds, Blockchain for Secure Patient Feedback, Big Data Analytics & Predictive Modelling) - Global Industry Analysis, Size, Trends, Leading Companies, Regional Outlook, and Forecast 2025 to 2034

Last Updated : 18 Nov 2025  |  Report Code : 7112  |  Category : Healthcare   |  Format : PDF / PPT / Excel

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Patient Experience Technology Market 

5.1. COVID-19 Landscape: Patient Experience Technology Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porters Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Patient Experience Technology Market, By Component

8.1. Patient Experience Technology Market, by Component

8.1.1. Hardware

8.1.1.1. Market Revenue and Forecast

8.1.2. Software / Platforms

8.1.2.1. Market Revenue and Forecast

8.1.3. Services

8.1.3.1. Market Revenue and Forecast

Chapter 9. Global Patient Experience Technology Market, By Deployment Mode

9.1. Patient Experience Technology Market, by Deployment Mode

9.1.1. Cloud-Based / SaaS Platforms

9.1.1.1. Market Revenue and Forecast

9.1.2. On-Premise

9.1.2.1. Market Revenue and Forecast

9.1.3. Hybrid Deployment

9.1.3.1. Market Revenue and Forecast

Chapter 10. Global Patient Experience Technology Market, By End User 

10.1. Patient Experience Technology Market, by End User

10.1.1. Hospitals

10.1.1.1. Market Revenue and Forecast

10.1.2. Ambulatory Surgical Centers (ASCs)

10.1.2.1. Market Revenue and Forecast

10.1.3. Clinics & Physician Practices

10.1.3.1. Market Revenue and Forecast

10.1.4. Rehabilitation Centers

10.1.4.1. Market Revenue and Forecast

10.1.5. Long-term Care Facilities / Nursing Homes

10.1.5.1. Market Revenue and Forecast

Chapter 11. Global Patient Experience Technology Market, By Technology Integration 

11.1. Patient Experience Technology Market, by Technology Integration

11.1.1. AI & Chatbot-assisted Communication

11.1.1.1. Market Revenue and Forecast

11.1.2. IoT-enabled Patient Rooms / Smart Beds

11.1.2.1. Market Revenue and Forecast

11.1.3. Virtual Reality (VR) & Augmented Reality (AR) for Experience Enhancement

11.1.3.1. Market Revenue and Forecast

11.1.4. Blockchain for Secure Patient Feedback

11.1.4.1. Market Revenue and Forecast

11.1.5. Big Data Analytics & Predictive Modelling

11.1.5.1. Market Revenue and Forecast

Chapter 12. Global Patient Experience Technology Market, Regional Estimates and Trend Forecast

12.1. North America

12.1.1. Market Revenue and Forecast, by Component

12.1.2. Market Revenue and Forecast, by Deployment Mode

12.1.3. Market Revenue and Forecast, by End User

12.1.4. Market Revenue and Forecast, by Technology Integration

12.1.5. U.S.

12.1.5.1. Market Revenue and Forecast, by Component

12.1.5.2. Market Revenue and Forecast, by Deployment Mode

12.1.5.3. Market Revenue and Forecast, by End User

12.1.5.4. Market Revenue and Forecast, by Technology Integration

12.1.6. Rest of North America

12.1.6.1. Market Revenue and Forecast, by Component

12.1.6.2. Market Revenue and Forecast, by Deployment Mode

12.1.6.3. Market Revenue and Forecast, by End User

12.1.6.4. Market Revenue and Forecast, by Technology Integration

12.2. Europe

12.2.1. Market Revenue and Forecast, by Component

12.2.2. Market Revenue and Forecast, by Deployment Mode

12.2.3. Market Revenue and Forecast, by End User

12.2.4. Market Revenue and Forecast, by Technology Integration

12.2.5. UK

12.2.5.1. Market Revenue and Forecast, by Component

12.2.5.2. Market Revenue and Forecast, by Deployment Mode

12.2.5.3. Market Revenue and Forecast, by End User

12.2.5.4. Market Revenue and Forecast, by Technology Integration

12.2.6. Germany

12.2.6.1. Market Revenue and Forecast, by Component

12.2.6.2. Market Revenue and Forecast, by Deployment Mode

12.2.6.3. Market Revenue and Forecast, by End User

12.2.6.4. Market Revenue and Forecast, by Technology Integration

12.2.7. France

12.2.7.1. Market Revenue and Forecast, by Component

12.2.7.2. Market Revenue and Forecast, by Deployment Mode

12.2.7.3. Market Revenue and Forecast, by End User

12.2.7.4. Market Revenue and Forecast, by Technology Integration

12.2.8. Rest of Europe

12.2.8.1. Market Revenue and Forecast, by Component

12.2.8.2. Market Revenue and Forecast, by Deployment Mode

12.2.8.3. Market Revenue and Forecast, by End User

12.2.8.4. Market Revenue and Forecast, by Technology Integration

12.3. APAC

12.3.1. Market Revenue and Forecast, by Component

12.3.2. Market Revenue and Forecast, by Deployment Mode

12.3.3. Market Revenue and Forecast, by End User

12.3.4. Market Revenue and Forecast, by Technology Integration

12.3.5. India

12.3.5.1. Market Revenue and Forecast, by Component

12.3.5.2. Market Revenue and Forecast, by Deployment Mode

12.3.5.3. Market Revenue and Forecast, by End User

12.3.5.4. Market Revenue and Forecast, by Technology Integration

12.3.6. China

12.3.6.1. Market Revenue and Forecast, by Component

12.3.6.2. Market Revenue and Forecast, by Deployment Mode

12.3.6.3. Market Revenue and Forecast, by End User

12.3.6.4. Market Revenue and Forecast, by Technology Integration

12.3.7. Japan

12.3.7.1. Market Revenue and Forecast, by Component

12.3.7.2. Market Revenue and Forecast, by Deployment Mode

12.3.7.3. Market Revenue and Forecast, by End User

12.3.7.4. Market Revenue and Forecast, by Technology Integration

12.3.8. Rest of APAC

12.3.8.1. Market Revenue and Forecast, by Component

12.3.8.2. Market Revenue and Forecast, by Deployment Mode

12.3.8.3. Market Revenue and Forecast, by End User

12.3.8.4. Market Revenue and Forecast, by Technology Integration

12.4. MEA

12.4.1. Market Revenue and Forecast, by Component

12.4.2. Market Revenue and Forecast, by Deployment Mode

12.4.3. Market Revenue and Forecast, by End User

12.4.4. Market Revenue and Forecast, by Technology Integration

12.4.5. GCC

12.4.5.1. Market Revenue and Forecast, by Component

12.4.5.2. Market Revenue and Forecast, by Deployment Mode

12.4.5.3. Market Revenue and Forecast, by End User

12.4.5.4. Market Revenue and Forecast, by Technology Integration

12.4.6. North Africa

12.4.6.1. Market Revenue and Forecast, by Component

12.4.6.2. Market Revenue and Forecast, by Deployment Mode

12.4.6.3. Market Revenue and Forecast, by End User

12.4.6.4. Market Revenue and Forecast, by Technology Integration

12.4.7. South Africa

12.4.7.1. Market Revenue and Forecast, by Component

12.4.7.2. Market Revenue and Forecast, by Deployment Mode

12.4.7.3. Market Revenue and Forecast, by End User

12.4.7.4. Market Revenue and Forecast, by Technology Integration

12.4.8. Rest of MEA

12.4.8.1. Market Revenue and Forecast, by Component

12.4.8.2. Market Revenue and Forecast, by Deployment Mode

12.4.8.3. Market Revenue and Forecast, by End User

12.4.8.4. Market Revenue and Forecast, by Technology Integration

12.5. Latin America

12.5.1. Market Revenue and Forecast, by Component

12.5.2. Market Revenue and Forecast, by Deployment Mode

12.5.3. Market Revenue and Forecast, by End User

12.5.4. Market Revenue and Forecast, by Technology Integration

12.5.5. Brazil

12.5.5.1. Market Revenue and Forecast, by Component

12.5.5.2. Market Revenue and Forecast, by Deployment Mode

12.5.5.3. Market Revenue and Forecast, by End User

12.5.5.4. Market Revenue and Forecast, by Technology Integration

12.5.6. Rest of LATAM

12.5.6.1. Market Revenue and Forecast, by Component

12.5.6.2. Market Revenue and Forecast, by Deployment Mode

12.5.6.3. Market Revenue and Forecast, by End User

12.5.6.4. Market Revenue and Forecast, by Technology Integration

Chapter 13. Company Profiles

13.1. Press Ganey

13.1.1. Company Overview

13.1.2. Product Offerings

13.1.3. Financial Performance

13.1.4. Recent Initiatives

13.2. Medallia Inc

13.2.1. Company Overview

13.2.2. Product Offerings

13.2.3. Financial Performance

13.2.4. Recent Initiatives

13.3. Medhost

13.3.1. Company Overview

13.3.2. Product Offerings

13.3.3. Financial Performance

13.3.4. Recent Initiatives

13.4. athenahealth

13.4.1. Company Overview

13.4.2. Product Offerings

13.4.3. Financial Performance

13.4.4. Recent Initiatives

13.5. NextGen Healthcare

13.5.1. Company Overview

13.5.2. Product Offerings

13.5.3. Financial Performance

13.5.4. Recent Initiatives

13.6. CareCloud

13.6.1. Company Overview

13.6.2. Product Offerings

13.6.3. Financial Performance

13.6.4. Recent Initiatives

13.7. eClinicalWorks

13.7.1. Company Overview

13.7.2. Product Offerings

13.7.3. Financial Performance

13.7.4. Recent Initiatives

13.8. Abbott

13.8.1. Company Overview

13.8.2. Product Offerings

13.8.3. Financial Performance

13.8.4. Recent Initiatives

13.9. Abbott

13.9.1. Company Overview

13.9.2. Product Offerings

13.9.3. Financial Performance

13.9.4. Recent Initiatives

13.10. Abbott

13.10.1. Company Overview

13.10.2. Product Offerings

13.10.3. Financial Performance

13.10.4. Recent Initiatives

Chapter 14. Research Methodology

14.1. Primary Research

14.2. Secondary Research

14.3. Assumptions

Chapter 15. Appendix

15.1. About Us

15.2. Glossary of Terms

For questions or customization requests, please reach out to us at sales@precedenceresearch.com

Frequently Asked Questions

The patient experience technology market size is expected to increase from USD 691.96 million in 2025 to USD 1,908.10 million by 2034.

The patient experience technology market is expected to grow at a compound annual growth rate (CAGR) of around 11.93% from 2025 to 2034.

The major players in the patient experience technology market include Press Ganey, Medhost, athenahealth, NextGen Healthcare, CareCloud, eClinicalWorks, and Meditech

The driving factors of the patient experience technology market are the rising demand for personalized, seamless, and digitally integrated healthcare solutions that enhance patient engagement and satisfaction.

North America region will lead the global patient experience technology market during the forecast period 2025 to 2034.

Ask For Sample

No cookie-cutter, only authentic analysis – take the 1st step to become a Precedence Research client